We know emotional intelligence matters. But it鈥檚 in the hard conversations鈥攚hen emotions run high, stakes feel personal, and tensions linger鈥攖hat EQ truly gets tested.
- Everyone knows the strategy is flawed, but no one speaks up. Instead, they vent in whispers after the meeting.
- There鈥檚 that one person who always causes issues, but instead of addressing them directly, the boss gives vague, passive feedback to the entire team.
- You need to give your peer honest input, but you keep putting it off鈥攎aybe the problem will just fix itself, right?
Sound familiar? You鈥檙e not alone. In high-pressure moments, even the best leaders fall into three common traps that derail tough conversations: The Snooze Trap, The Solution Trap, and The Self-Image Trap.
In this fast-paced, interactive closing session, Courtney Ramsey takes you from concept to action. Building on the emotional intelligence foundation set earlier in the week, she鈥檒l show you how to bring your EQ to life when it counts most.
You鈥檒l learn how to:
- Recognize and overcome the urge to delay difficult conversations by identifying the fears and control habits behind the Snooze Trap.
- Avoid jumping to premature fixes by staying present in dialogue and exploring the full story behind the Solution Trap.
- Build stronger connections through self-awareness by disrupting defensiveness and ego-driven reactions at the core of the Self-Image Trap.
No matter your job or title, you鈥檒l walk away with practical, emotionally intelligent tools to use when conversations get tough.
